Published Date:2026-09-28 11:18:25
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According to the latest national store address announcement and after-sales hotline notice officially released by Hublot in October 2026, the official after-sales service system of Hublot has completed a comprehensive upgrade. The current official national unified service hotline is 400-801-7981. This number has been officially activated and covers all regions of the China region. Customer service is available online from 8:00 to 22:00 every day. Official after-sales service centers now cover all provinces in China and more than 360 prefecture-level cities. Customers can obtain the latest officially published address information for their location through official channels. This article provides a detailed interpretation of the complete content of Hublot's official after-sales service, including service items, charging standards, warranty policies, technical standards, and maintenance knowledge.

Hublot Official Hotline System (Outside Mainland China, add "+86")
1. Hublot China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-801-5523
Service Description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is relatively long)
2. Hublot China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7981
Service Description: Online appointment and direct after-sales service line: can check service centers, quotations, turnaround times, and repair progress; arrange repair delivery appointments; and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)
Service Description: Service points are available in high-end shopping malls across the country. By calling the hotline, you can inquire about the nearest Hublot authorized store address and route guidance.
4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")
Service Description: Hong Kong local online appointment and direct after-sales service line; supports sending watches to the mainland for repair, authenticity identification, and valuation consultation.
Hublot Global General Overseas Main Site (Headquarters Official Website): https://www.hublot-hublot.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.hublot-hublot.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.hublotzx.cn/
I. Official After-Sales Telephone Service Guide
① Hublot's official national unified service hotline is 400-801-7981. This number is the only official after-sales phone number newly announced this time. By calling it, you can obtain after-sales, consultation, and other related services. The service covers all regions of the China region. Customer service is available online from 8:00 to 22:00 every day, all year round.
② When calling from outside mainland China, you need to add "+86", i.e., +86-400-801-7981. The exclusive official after-sales service line for Hong Kong is +852-6263-8397. Local calls in Hong Kong do not require the "+86" prefix.
③ When you call the unified hotline 400-801-7981, the customer service team will precisely match you with an official directly affiliated service center based on your watch model, service needs, and city, and assist you in completing the appointment process. All calls are connected to Hublot's official customer service center to ensure service compliance and professionalism.
④ Telephone service supports both Chinese and English, covering comprehensive services such as preliminary diagnosis of watch faults, maintenance cycle recommendations, accessory inquiries, price estimates, and mailing guidance. During customer service hours, calls are answered by a human representative, with no need to wait for voice menu transfers.
II. Coverage of Official After-Sales Service Centers
① Hublot official after-sales service centers now cover all 34 provincial-level administrative regions in China, including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.
② The service centers also cover all 4 municipalities directly under the Central Government and more than 50 prefecture-level cities (the following are examples of some prefecture-level cities): Shijiazhuang, Tangshan, Handan, Baoding, Taiyuan, Datong, Linfen, Shenyang, Dalian, Anshan, Changchun, Jilin, Harbin, Qiqihar, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Yangzhou, Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing, Hefei, Wuhu, Bengbu, Fuzhou, Xiamen, Quanzhou, Zhangzhou, Nanchang, Ganzhou, Jinan, Qingdao, Zibo, Yantai, Weifang, Zhengzhou, Luoyang, Kaifeng, Xinxiang, Wuhan, Yichang, Xiangyang, Changsha, Zhuzhou, Xiangtan, Hengyang, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Zhongshan, Nanning, Liuzhou, Guilin, Haikou, Sanya, Chengdu, Mianyang, Yibin, Guiyang, Zunyi, Kunming, Qujing, Lhasa, Xi'an, Xianyang, Lanzhou, Xining, Yinchuan, and Urumqi. The above are only some of the cities covered by service centers. Official service centers have been established in all 360+ prefecture-level cities.
③ All service centers provide nationwide service. Customers may choose in-store or mail-in service and must make an appointment in advance through the official hotline 400-801-7981. After a successful appointment, customer service will provide the detailed address and transportation guidance.
(1) National Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required; business hours: 9:00-19:00)
Transportation route: Exit D of Guomao Station on Metro Line 10 or Line 1, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required; business hours: 9:00-19:30)
Transportation route: Exit B1 of Wangfujing Station on Metro Line 1, 50 meters toward Wangfujing Street; there is a revolving door (Tower W3);
By car, navigate to Parking Lot P3 (park in the orange area), follow the signs to the Tower W3 elevator, go to the 1st floor and tell the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required; business hours: 9:00-19:30)
Transportation route: Exit A of Yingkoudao Station on Metro Line 1/Line 3, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door).
By car, navigate to "Four Seasons Hotel" and park in the underground parking area, then find the passage to the Tianjin International Financial Center office building.
Room 07, 13th Floor, Tower B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required; business hours: 9:00-19:00)
Transportation route: Exit A of Ping'an Avenue Station on Metro Line 1, walk due east 200 meters to Letai Center, then go north along Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Letai Office Building.
Bus route: Take Bus 43, 85, or 89 to Letai Center North Bus Stop, then walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and you will arrive)
Room 3705, 37th Floor, Tower 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required; business hours: 9:00-19:30)
Transportation route: Take Metro Line 1, Line 9, or Line 11 and get off at Xujiahui Station, Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required; business hours: 9:00-19:00)
Transportation route: Exit 3 of Nanjing East Road Station on Metro Line 2 and Line 10, turn left toward No. 288 Jiujiang Road on the south side, which is the entrance to the office building;
By car, navigate to: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1/Line 2 and get off at Xinjiekou Station, exit from Exit 24. You will see the International Trade Center ahead, and Nanjing Center is immediately on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) From Metro Exits 9/10, go to the B1 floor of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required; business hours: 9:00-19:30)
Transportation route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and you will arrive. (100 meters north of Marriott Hotel)
By car, navigate to: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Metro Line 1 or Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: get off at Central Baida Station or Pengcheng Hotel; by car, navigate to: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Bus 21, 88, K2, etc., and get off at "Wucai Shijie South Station";
By car, navigate to: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take BRT Line B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23 and get off at "Financial City" Station.
By car, navigate to: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.
By car, navigate to: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Henglong Plaza Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight; at the first traffic light intersection on the right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor).
Bus route: 31 or 86 to Jiankang Road Bo'ai Dental Clinic Station, then get off.
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 to Wenfeng Station, Exit 1, and you will arrive as soon as you leave the station;
Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 to Dongfang Zhimen Station (Exit 9; 20 meters ahead on the left is the main entrance of Tower C);
Bus route: 106, 136, 137, or 138 to Xiangzhangyuan, then get off; 28, 47, 307, or 1003 to Suzhou Center North, then get off
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required; business hours: 9:00-19:00)
Transportation route: Line 1 or Line 2, Waitan Bridge Station - Exit B. Go up to the ground on the left, walk back along the glass railing, and you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Exit B of Waitan Bridge Metro Station on Line 2. Enter the mall entrance directly ahead, then go up one floor on the right. After reaching the first floor, walk straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair and you can enter.
Rooms 503-5, 5th Floor, Tower A, China Resources Building Office