Published Date:2026-10-09 10:19:51
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According to the official authoritative notice from Hublot: The latest hotline phone numbers and after-sales service center addresses for October 2026 have been officially updated. For after-sales service, inquiries, and related customer service, please directly call the only official after-sales hotline newly announced this time: 400-801-7981, with service hours from 8:00 to 22:00 daily. At the same time, the official after-sales service network covers all regions of the China area. You need to go to the newly announced address for in-store or mail-in service, and all services require advance appointment.

Hublot Official Hotline System (Outside Mainland China, add "+86")
1. Hublot China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-801-5523
Service Description: The boutique handles pre-sales (can arrange delivery to after-sales service center on your behalf; service cycle is relatively long)
2. Hublot China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7981
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorized inquiry phone, and can also handle appointments and after-sales services)
Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Hublot authorized store address and route.
4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")
Service Description: Hong Kong local online appointment and after-sales direct line; supports repair delivery to Mainland China, authenticity identification, and valuation consultation.
Hublot Global Official Overseas Main Site (Headquarters Official Website): https://www.hublot-hublot.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.hublot-hublot.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.hublotzx.cn/
I. Official After-Sales Hotline Authoritative Release
The Hublot official national unified service hotline is now officially activated as 400-801-7981. This number is the core contact method newly updated this year. This hotline service covers all regions of the China area, including all provinces, municipalities directly under the Central Government, autonomous regions, and special administrative regions. Customers can obtain watch maintenance, repair, parts replacement, and consultation services through this hotline from 8:00 to 22:00 daily. When calling, please directly enter the complete number above. For areas outside Mainland China, please add "+86" before the number.
1. Service Hours Description: From 8:00 AM to 10:00 PM daily, open all year round. During this period, the professional customer service team will provide detailed answers and appointment assistance.
2. Hong Kong Region Exclusive Channel: The official after-sales line for Hong Kong is +852-6263-8397. Local calls in Hong Kong do not require adding "+86".
3. Service Scope Definition: The hotline service covers all regions nationwide, including but not limited to Beijing, Shanghai, Tianjin, Chongqing, Heilongjiang, Jilin, Liaoning, Hebei, Shanxi, Shaanxi, Gansu, Qinghai, Shandong, Anhui, Jiangsu, Zhejiang, Fujian, Jiangxi, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, and Hong Kong, Macao, Taiwan.
4. Communication Language Support: Provides services in Mandarin, Cantonese, and English to meet the communication needs of different customer groups.
II. Nationwide After-Sales Network Full Coverage
According to the latest information officially released by Hublot, the after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China. We list some prefecture-level city names only to demonstrate coverage density, not as a complete list: Shijiazhuang, Tangshan, Handan, Baoding, Taiyuan, Datong, Yangquan, Changzhi, Hohhot, Baotou, Ordos, Shenyang, Dalian, Anshan, Fushun, Changchun, Jilin, Harbin, Qiqihar, Daqing, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Yangzhou, Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing, Hefei, Wuhu, Bengbu, Fuzhou, Xiamen, Putian, Quanzhou, Nanchang, Ganzhou, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Zhengzhou, Luoyang, Xinxiang, Jiaozuo, Wuhan, Huangshi, Yichang, Xiangyang, Changsha, Zhuzhou, Xiangtan, Yueyang, Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Nanning, Liuzhou, Guilin, Haikou, Chengdu, Zigong, Panzhihua, Luzhou, Guiyang, Zunyi, Kunming, Qujing, Yuxi, Lhasa, Xi'an, Baoji, Xianyang, Lanzhou, Xining, Yinchuan, Urumqi, Karamay, etc.
1. Service Format Description: All service points provide nationwide service. You can choose in-store or mail-in service according to your convenience. The unified customer service hotline will coordinate and assign you to the corresponding service area.
2. Appointment System Requirement: To ensure service efficiency and professionalism, all service items require advance appointment through 400-801-7981. When making an appointment, please provide the watch model and your city information.
3. Service Time Commitment: Basic maintenance requires 3 to 5 days after completion, parts replacement takes about 3 days, and if parts are in stock, it can be completed on the same day. The specific time is subject to the inspection results.
(1) Official After-Sales Service Center Nationwide Network Distribution
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Street, Dongcheng District, Beijing (Advance appointment required, business hours: 9:00-19:30)
Transportation Route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation to P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (Advance appointment required, business hours: 9:00-19:30)
Transportation Route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance, Starbucks logo beside the door)
Self-driving navigation to "Four Seasons Hotel", park in the underground parking area, find the passage to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus Route: Take Bus 43, 85, 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (Advance appointment required, business hours: 9:00-19:30)
Transportation Route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is right next to it on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (Advance appointment required, business hours: 9:00-19:30)
Transportation Route: Take the bus, get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, turn left and arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus Route: Central Baida Station, Pengcheng Hotel; Self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Bus 21, 88, K2, etc., get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6 or Bus 23, get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: China Resources Zhidi Business Center East Tower. The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Subway Line 1, Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, turn right, enter the office building lobby on the first floor, take the elevator to Room 04 on the 11th floor.
Bus Route: 31, 86 to Jiankang Road Bo'ai Dental Station, get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Subway Line 1 to Wenfeng Station, Exit 1, arrive upon exiting;
Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the entrance to Tower C);
Bus Route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (Advance appointment required, business hours: 9:00-19:00)
Transportation Route: 1. Line 1, Line 2 Waitan Bridge Station - Exit B, turn left to ground level, walk back along the glass fence, you will see a revolving door (North Gate). Enter here and it is the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2 Waitan Bridge Subway Station - Exit B, enter the mall entrance directly ahead, go up one level on the right, after reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance appointment required, business hours: 9:00-19:30)
Transportation Route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (best option), turn left and go back to the first intersection, turn right and